Factories are walled off
A factory account can only ever see its own orders. We check that on our side — the browser never gets to decide.
Security & privacy
Your factories, orders, and
reports stay yours.
Trackports holds sensitive things: who makes what for you, at what volumes, and the test reports behind it. It's built so none of that leaks between factories, and none of it trains AI.
How we protect your data
Documents stay private
Test reports go straight into private storage that only signed-in, authorized people can open.
AI keeps no copy
Your reports live privately in your account. The AI reads one to give you an answer and keeps nothing of its own — and they never train AI.
Internal stays internal
Your private notes, your CPSC contact, and your broker assignments are never shown to factories.
The right access
Everyone gets what their job needs. Look-only people can't change anything, and factories can't approve or file.
Everything is recorded
Edits, reviews, rejections, approvals, and filings all leave a record — who did it, and when.
Quotes stay sealed
In Costing, a factory only sees the program you invited it to, and only its own price — never a competitor's, and never who else you asked.
Files stay in the portal
Emails from Trackports carry a link, not an attachment — so your tech packs, CADs, and test reports never sit in someone's inbox.
No passwords to lose
Factories sign in with a code sent to their email, so there's no shared password floating around a factory office.
A filed report can't change
Once a test report has backed a filing, its PDF is fixed. A lab reissuing the document adds a new one — what you filed still points at exactly what you filed.
Evidence is never rewritten
A rejected sample round, a superseded quote, an earlier version of a report — all kept as they were. New attempts are added beside them, never on top.
How separation works
One factory can't reach another's work.
When a factory opens their orders or saves a change, we look up who they are from their sign-in — not from anything they could type or tamper with — and only ever show them their own.
- Identity comes from the sign-in, so it can't be faked.
- There's nothing to guess — no supplier names in links to poke at.
- Anything else is simply refused, every time.
Who can see what
Always checked
Factory A
its own orders
Allowed
Factory B
its own orders
Allowed
Factory A
Factory B’s orders
Blocked
Checked on every screen and every save.
Straight answers
Security FAQ
No. Every screen and every save is limited to the factory that's signed in, checked on our side. There's nothing in a link for someone to change to reach another factory's work.
No. A costing is invite-only: a factory you didn't invite can't reach it even with the link, and an invited one sees only its own bid. It isn't told who else was invited or how many have replied. Once a bid is sent, nobody can alter it — not the factory, and not you. Asking for a better price opens a new round instead of overwriting the old one.
No. Reports are read to produce an answer and then discarded. They aren't stored by the AI and are never used to train any model.
In private storage. Uploading and opening a report happens through short-lived, single-use links, so files aren't sitting somewhere they could be stumbled upon.
No. Every import is all-or-nothing, so you never end up with half a file loaded. Each file is checked first, and if one would delete an unusual number of orders it's stopped and held for a person to look at — the automatic nightly run can never push past that. You get an email when that happens.
Only your own reviewers, and only after confirming they're authorized to certify it. Factories can never certify on your behalf, and brokers can only reference a finished certificate at the port — they can't create or change one.
See it on your own data
Turn weeks of compliance work into minutes.
Book a walkthrough and we’ll map Trackports to your import file, factories, and CPSC account.
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